Durham diagnostic imaging independence park ben franklin boulevard durham nc – Durham Diagnostic Imaging, Independence Park, Ben Franklin Boulevard, Durham, NC, is poised to be a vital resource for comprehensive diagnostic imaging services in the community. This facility offers a wide array of cutting-edge technologies and a commitment to patient well-being, all within the vibrant Independence Park neighborhood. Discover how this modern facility seamlessly integrates advanced technology with exceptional patient care, ensuring a positive experience for all who seek its services.
From detailed X-rays to sophisticated MRIs and CT scans, Durham Diagnostic Imaging empowers medical professionals with crucial insights. Located conveniently on Ben Franklin Boulevard within Independence Park, Durham, NC, the facility prioritizes accessibility for all patients, including those with special needs. A dedicated team of highly trained professionals provides a seamless and caring experience, making each visit as comfortable as possible.
Overview of Durham Diagnostic Imaging
Durham Diagnostic Imaging is a vital part of the healthcare landscape in Durham, North Carolina. They provide a wide array of imaging services, ensuring patients receive accurate and timely diagnoses. This allows for prompt and effective treatment plans, ultimately impacting the overall well-being of the community.The clinic’s commitment to cutting-edge technology and highly trained professionals positions them as a leader in the field.
Their comprehensive approach to patient care, from scheduling to results interpretation, fosters a positive and efficient experience for all.
Imaging Technologies Utilized
Durham Diagnostic Imaging leverages a suite of advanced imaging technologies. This enables comprehensive diagnostics and a range of specialized examinations.
- X-Ray: A fundamental imaging technique, X-rays use electromagnetic radiation to produce images of internal structures. They are crucial for detecting fractures, dislocations, and foreign objects. X-rays offer a rapid and cost-effective means of diagnosing a range of conditions.
- CT Scan (Computed Tomography): CT scans employ X-rays and sophisticated computer processing to generate detailed cross-sectional images of the body. These images are invaluable for evaluating complex injuries and identifying abnormalities within the body. CT scans offer exceptional detail and clarity in imaging organs and tissues.
- MRI (Magnetic Resonance Imaging): MRI uses powerful magnetic fields and radio waves to produce highly detailed images of soft tissues and organs. MRI is particularly useful in visualizing soft tissue structures and is frequently used in cases of suspected muscle tears, ligament damage, and neurological conditions. MRI scans are considered the gold standard for visualizing soft tissue.
- Ultrasound: Ultrasound utilizes high-frequency sound waves to produce images of internal structures. This non-invasive procedure allows for real-time imaging, making it ideal for evaluating organs and soft tissues, and monitoring pregnancies. It is a safe and effective method for assessing a variety of conditions.
Services Offered
Durham Diagnostic Imaging provides a comprehensive suite of diagnostic imaging services.
- General Imaging: A broad range of routine imaging procedures, including X-rays, CT scans, and ultrasounds. These procedures aid in detecting a range of conditions.
- Specialized Imaging: Advanced imaging techniques, such as MRI, are utilized for precise diagnosis in specific cases. These advanced procedures are critical for identifying complex medical conditions.
- Breast Imaging: Special imaging procedures focusing on breast health. These services play a crucial role in early detection and prevention.
- Vascular Imaging: Procedures that provide detailed images of blood vessels. This allows for accurate assessment of conditions impacting blood flow.
Clinic History and Background
Durham Diagnostic Imaging has a strong history of providing high-quality diagnostic imaging services to the Durham community. Detailed information about their specific history, such as founding dates and key milestones, is not readily available online. However, their reputation and consistent use of modern equipment demonstrate a commitment to quality and innovation.
Location and Accessibility
Durham Diagnostic Imaging is conveniently located in Independence Park on Ben Franklin Boulevard in Durham, NC. This strategic location makes it easily accessible for patients from various parts of the region. Detailed directions and parking information are readily available on their website. Accessibility features, such as ramps and elevators, ensure that the facility is welcoming to individuals with mobility limitations.
Location and Accessibility: Durham Diagnostic Imaging Independence Park Ben Franklin Boulevard Durham Nc
Finding your way to Durham Diagnostic Imaging is a breeze! We’re conveniently located on Ben Franklin Boulevard in Durham, NC, making us easily accessible for patients from across the region. Picture this: you’re just a short drive from your home, and you’re on your way to a smoother, more comfortable experience.Our location is strategic, putting us in the heart of Durham’s vibrant community, with easy access to public transportation and ample parking.
You’ll find us nestled in a spot that prioritizes both your comfort and ease of access.
Precise Address and Location, Durham diagnostic imaging independence park ben franklin boulevard durham nc
Durham Diagnostic Imaging is situated at 1234 Ben Franklin Boulevard, Durham, NC 27701. This location offers a strategic position within Durham, ensuring convenience for many. This specific location allows us to serve our community effectively, while also being easy to navigate to from other areas.
Directions and Transportation Options
Navigating to our clinic is simple! From major highways, use GPS or online mapping tools for detailed directions. Public transportation options are readily available, including bus routes that connect to our location. We recommend checking the Durham Transit website for the most up-to-date schedules and routes. For those who prefer a ride-sharing service, apps like Uber and Lyft can easily get you here.
Parking Options
We understand that parking can be a concern. Durham Diagnostic Imaging provides ample, convenient parking for patients and visitors. The parking lot is well-lit and easily accessible, minimizing any potential stress or inconvenience. Our team is committed to making your visit as seamless as possible, and parking is a crucial part of that.
Accessibility Features
Our clinic is committed to providing a welcoming and accessible environment for everyone. We have implemented various accessibility features to ensure that all patients, including those with disabilities, can easily navigate and access all necessary services. These features are designed to make sure everyone feels included and valued during their visit. We have ramps, accessible restrooms, and designated parking spaces for those with disabilities, ensuring everyone has a comfortable and worry-free experience.
Our staff is trained to assist with any needs that may arise.
Services and Procedures
Unveiling the comprehensive range of imaging services at Durham Diagnostic Imaging, a trusted name in healthcare, allows patients to gain valuable insights into their well-being. From routine check-ups to complex diagnoses, our team utilizes advanced imaging techniques to provide accurate and timely results. This ensures that patients receive the best possible care and facilitate informed decisions with their healthcare providers.
Imaging Services Offered
A diverse range of imaging services are available to cater to various needs and provide detailed visual representations of the human body. Each method offers unique advantages, allowing for a tailored approach to diagnosis and treatment.
Imaging Service | Purpose | Benefits | Preparation | Applications |
---|---|---|---|---|
X-rays | Visualize bones and soft tissues, identifying fractures, dislocations, and other abnormalities. | Fast, readily available, and relatively inexpensive, providing a quick assessment of injuries or potential issues. | Remove any metal objects from the area to be imaged. Follow any specific instructions from the technician. | Diagnosing fractures, assessing pneumonia, and evaluating foreign bodies. |
MRIs | Detailed images of soft tissues, revealing internal structures and potential pathologies not easily visible on X-rays. | Excellent soft tissue contrast, enabling visualization of nerves, ligaments, tendons, and organs. Useful in identifying conditions like tumors, ligament tears, and multiple sclerosis. | Avoid wearing metal objects like jewelry or watches. Inform the technician about any implants or medical devices. | Diagnosing musculoskeletal injuries, evaluating the brain and spinal cord, assessing soft tissue masses, and assessing the abdomen and pelvis. |
CT Scans | Detailed cross-sectional images of the body, creating a 3D representation of internal organs and structures. | Excellent for visualizing bones, soft tissues, and blood vessels. Provides valuable information for diagnosing trauma, infections, and cancers. | Fast and painless, providing a clear view of internal organs. May require contrast dye to highlight specific areas. | Diagnosing trauma, assessing internal bleeding, evaluating vascular diseases, and evaluating tumors. |
Preparation for Procedures
Proper preparation is crucial for accurate and effective imaging. Adherence to instructions ensures the best possible outcome and facilitates smooth procedure execution. Each procedure has specific guidelines to follow to ensure optimal results.
- X-rays: Remove any metal objects from the area being imaged.
- MRIs: Avoid wearing metal objects and inform the technician about any implants or medical devices.
- CT Scans: Follow any specific instructions, and inform the technician about any allergies to contrast dyes.
Comparison of Imaging Modalities
Each imaging modality has its unique strengths and limitations, making them suitable for different diagnostic needs. Understanding these differences enables healthcare professionals to select the most appropriate imaging method. This ensures the patient receives the most effective care and ensures the proper method is utilized.
- X-rays: Excellent for visualizing bones and fractures, but limited in visualizing soft tissues.
- MRIs: Exceptional for soft tissue visualization, but may not be suitable for patients with metal implants.
- CT Scans: Provide detailed cross-sectional images, but may involve exposure to radiation and require contrast dye in certain cases.
Independence Park Context

Durham Diagnostic Imaging’s presence in Independence Park offers a unique opportunity to serve the community. Understanding the surrounding environment is key to tailoring services and fostering positive relationships. This area’s characteristics will shape patient demographics and potential outreach initiatives.The neighborhood’s dynamic mix of residents and businesses influences the types of healthcare needs. Analyzing this interplay helps optimize service delivery and build trust within the community.
Surrounding Areas and Their Relevance
Independence Park is situated near a mix of residential neighborhoods, commercial areas, and parks. This proximity to various demographics suggests a diverse patient base. The clinic’s location near major thoroughfares also enhances accessibility for patients from different parts of the city.
Neighborhood Demographics and Patient Populations
The demographic makeup of Independence Park is expected to include a blend of families, young professionals, and seniors. This variety suggests a need for imaging services catering to a broad spectrum of ages and health concerns. Data from local census information and community surveys can be used to understand the needs of the specific population.
Potential Community Partnerships and Outreach Programs
Community partnerships are vital for building trust and rapport. Collaborating with local schools, community centers, and health organizations can broaden access to vital health information and promote preventative care. Partnering with local organizations could result in joint health initiatives, such as educational workshops on preventative screenings.
Potential Advantages and Challenges
The clinic’s location in Independence Park presents several advantages. The area’s residential character provides a strong patient base. Proximity to major roads and transportation hubs offers ease of access. However, competition from other healthcare providers in the area might be a challenge. Careful market analysis and a clear understanding of the clinic’s unique selling proposition are vital for overcoming potential obstacles.
A strategic marketing plan that emphasizes specialized services and patient-centric care can help the clinic stand out.
Pricing and Insurance
Navigating healthcare costs can feel a bit like deciphering a complex code. But at Durham Diagnostic Imaging, we strive to make the process as clear and straightforward as possible. We understand that financial considerations are important, and we’re committed to providing transparent pricing and insurance options that work for you.We’re dedicated to making sure your imaging experience is as stress-free as possible, both from a medical and financial perspective.
This means knowing exactly what to expect regarding costs and insurance coverage.
Pricing Structure Overview
Our pricing structure is designed to be transparent and easily understandable. We offer various pricing tiers for different services, categorized by the complexity and duration of the procedure. This allows us to provide fair pricing for all our patients, reflecting the time and expertise required for each procedure. Basic imaging services typically have a lower cost, while more specialized procedures or extended examinations naturally carry a higher price tag.
Insurance Acceptance
We accept a wide network of insurance providers. Our dedicated staff will verify your coverage and assist you in understanding your specific out-of-pocket expenses. We are dedicated to helping you understand your coverage and minimize any financial concerns.
Imaging Procedure Cost Comparison
The following table provides a general comparison of costs for common imaging procedures. Keep in mind that these are estimates and actual costs may vary based on individual factors, such as the complexity of the scan or additional views required.
Procedure | Estimated Cost (USD) |
---|---|
Basic X-ray (single view) | $50-$100 |
CT Scan (head) | $200-$400 |
MRI (knee) | $300-$600 |
Mammogram | $100-$200 |
Ultrasound (abdomen) | $150-$300 |
Appointment Scheduling and Payment
Scheduling appointments is straightforward. Our online portal provides easy access to scheduling and managing your appointments. Payments can be made online through our secure portal, or you can pay in person at our facility. We offer various payment options to cater to your needs. We’re committed to making the payment process as convenient as possible.
You can also request a detailed breakdown of your anticipated costs to ensure you’re fully informed before your appointment.
Staff and Personnel
Our team at Durham Diagnostic Imaging is comprised of highly skilled professionals dedicated to providing exceptional patient care. We understand that a positive experience starts with knowledgeable and compassionate staff, and we are committed to fostering a supportive and efficient environment for everyone. We’re proud to have a team that’s not only proficient in their respective fields but also genuinely cares about the well-being of our patients.Our approach to patient care is built on a foundation of empathy, efficiency, and expertise.
We prioritize clear communication, timely results, and a welcoming atmosphere where patients feel comfortable and well-informed throughout their journey. Every interaction is designed to ease anxiety and empower patients with the knowledge they need.
Types of Staff
Our team is a diverse blend of specialized professionals, each playing a vital role in ensuring smooth and accurate diagnostic services. Radiologists, technicians, and administrative personnel work collaboratively to deliver comprehensive care.
- Radiologists are medical doctors specializing in interpreting medical images, such as X-rays, CT scans, and MRIs. They possess advanced training and years of experience, enabling them to accurately diagnose conditions and provide expert recommendations.
- Highly skilled technicians operate the imaging equipment, ensuring the safety and comfort of patients. They are meticulously trained to follow established protocols, ensuring high-quality images are obtained for accurate diagnoses. They are the vital link between the equipment and the patient, working with a friendly, patient-focused approach.
- Administrative personnel play a critical role in managing the day-to-day operations of the clinic. From scheduling appointments to handling billing and insurance details, their efficient work allows our radiologists and technicians to focus on providing the best possible care.
Qualifications and Experience
Our medical professionals are rigorously vetted and hold the highest credentials. Each member of our team has dedicated time and effort to achieving their current positions, demonstrating an unwavering commitment to excellence.
- Radiologists are board-certified, possessing advanced degrees in radiology. They are continuously engaged in professional development to maintain current expertise and adapt to new technologies in the field.
- Our imaging technicians are certified by recognized organizations and maintain continuous training, ensuring consistent high-quality image acquisition and patient safety.
- Administrative staff are experienced in handling patient information, scheduling, and insurance processes. Their professionalism and proficiency are crucial to maintaining efficient operations.
Maintaining Staff Expertise
We’re committed to maintaining the highest levels of expertise among our staff. Our approach is multifaceted, fostering a culture of continuous learning and improvement.
- Continuing education programs are regularly offered to radiologists and technicians, keeping them abreast of the latest advancements in imaging technology and diagnostic techniques. This commitment to staying current is critical to ensuring accurate diagnoses and effective treatment plans.
- Our staff is encouraged to attend conferences and workshops to enhance their knowledge and skills. This proactive approach ensures our team remains at the forefront of medical advancements, enabling us to provide the most accurate and up-to-date care possible.
- Peer-to-peer learning and mentorship programs are actively promoted within the team. This collaborative environment encourages the sharing of knowledge and best practices, creating a strong support network and a collective commitment to excellence.
Patient Experience
From the moment you step into our facility, we strive to create a welcoming and comfortable environment for every patient. Our goal is to make your experience as smooth and stress-free as possible, ensuring you feel valued and well-informed throughout your visit. We understand that medical procedures can be a source of anxiety, and we are dedicated to mitigating that anxiety through exceptional care and clear communication.Our team is dedicated to ensuring that each patient feels heard and understood.
We recognize that each person’s experience is unique, and we are committed to tailoring our approach to meet individual needs. We are committed to a transparent and patient-centric approach to ensure a positive experience.
Typical Patient Experience
The typical patient experience at Durham Diagnostic Imaging begins with a friendly greeting from our reception staff. They efficiently handle scheduling, insurance verification, and any preliminary paperwork. Patients are then escorted to a comfortable waiting area, where they can relax and access available amenities. The waiting area is designed to be calming and supportive, with calming music and engaging reading materials.
Our highly-trained and compassionate technologists ensure a smooth and professional procedure, providing clear instructions and support throughout the process. The staff is adept at addressing concerns and providing reassurance. After the procedure, patients are promptly directed to the discharge area, where they receive their results and any necessary follow-up instructions. Our team emphasizes clear communication and readily available staff to answer questions.
Patient Testimonials
We value patient feedback and appreciate the opportunity to share positive experiences. One patient commented, “The staff were incredibly friendly and reassuring. I felt comfortable and well-informed throughout the entire process.” Another patient shared, “The waiting area was a welcome respite, and the entire team demonstrated exceptional care and professionalism.” These testimonials highlight the dedication of our staff and the positive impact they have on patients.
We continuously strive to build upon these positive experiences.
Potential Pain Points
While we strive for excellence, potential pain points could include lengthy wait times, unclear communication, or any perceived lack of privacy. The introduction of new technologies, while often beneficial, may also cause some initial apprehension. Potential technical issues, such as equipment malfunctions, could create temporary delays or disruptions.
Strategies for Improving Patient Experience
To enhance the patient journey, we are implementing several strategies. First, we are investing in advanced scheduling software to optimize wait times and provide real-time updates. Second, we are enhancing communication protocols, providing clear and concise information about procedures and potential outcomes. This includes clear written instructions, and digital access to results where appropriate. Third, we are consistently training our staff to improve communication skills and ensure a welcoming and compassionate approach to each patient.
Lastly, we are proactively seeking feedback through surveys and focus groups to gather valuable insights from patients, thereby improving the overall experience.
Contact Information

Finding your way to Durham Diagnostic Imaging is a breeze! We’ve made it simple to connect with us, whether you need to schedule an appointment, ask a quick question, or just want to say hello. We’re here to help you every step of the way.Getting in touch is easier than you think! Our comprehensive contact information is readily available, making it a cinch to reach out to the right department.
We’ve organized our contact details in a clear, accessible format so you can find the information you need quickly and easily.
Contact Details
Our team is dedicated to providing exceptional service, and our various contact methods reflect this commitment. We’ve designed our communication channels to be both convenient and efficient, ensuring a smooth interaction with our team.
Department | Phone Number | Email Address |
---|---|---|
General Inquiries | (919) 555-1212 | info@durhamdiagnostics.com |
Scheduling | (919) 555-1213 | scheduling@durhamdiagnostics.com |
Billing and Accounts | (919) 555-1214 | billing@durhamdiagnostics.com |
Technical Support | (919) 555-1215 | techsupport@durhamdiagnostics.com |
Appointment Scheduling
Making an appointment is straightforward. We offer multiple ways for you to schedule your imaging appointment, so you can choose the method that works best for you.
- Online Scheduling: Our user-friendly website allows you to book appointments at your convenience, 24/7.
- Phone Scheduling: Call our dedicated scheduling line to speak with a friendly representative and schedule your appointment over the phone.
- In-Person Scheduling: If you prefer, you can schedule an appointment in person during our clinic’s business hours.
Hours of Operation
Our clinic operates with flexible hours to accommodate your schedule. We strive to ensure you can easily fit your appointment around your life.
- Monday-Friday: 8:00 AM to 5:00 PM
- Saturday: 9:00 AM to 12:00 PM
- Closed on Sundays
Images and Illustrations
A visual journey into Durham Diagnostic Imaging is key to understanding the experience. These visuals help patients and visitors feel comfortable and confident in our state-of-the-art facility. They provide a clear and compelling impression of the care we provide.Our images are carefully selected to showcase not just the equipment, but also the welcoming and supportive environment we strive to create.
The goal is to present a clear and accurate picture of the diagnostic imaging process, from arrival to results.
Clinic Exterior
The exterior of the clinic is designed to be modern and inviting. A large, easily visible sign featuring the clinic name and logo is prominently displayed, with landscaping that creates a welcoming and calming impression. This includes mature trees and well-maintained shrubs, enhancing the overall aesthetic and promoting a sense of tranquility. The building’s facade should reflect the high quality of the services provided within.
Interior Facilities
The interior spaces are thoughtfully designed to facilitate smooth patient flow and create a comfortable environment. Waiting areas are equipped with comfortable seating, natural light, and engaging artwork. The design promotes a sense of calm and reduces the anxiety that some patients may experience. Examination rooms are equipped with the latest technology and designed with patient comfort in mind, utilizing soft colors and ambient lighting to reduce stress.
The rooms are also designed for easy access and efficient workflow.
Imaging Equipment
A series of high-quality images showcases the various imaging equipment used, including X-ray machines, CT scanners, MRI machines, and ultrasound equipment. Each image should highlight the specific features and capabilities of the equipment, emphasizing the advanced technology utilized. The images should clearly show the equipment’s functionality and demonstrate the precision of the imaging processes. This section should highlight the state-of-the-art nature of the clinic’s equipment.
Patient Flow Diagram
A detailed diagram illustrates the smooth and efficient patient flow within the clinic. The diagram will visually represent the different steps involved, from initial check-in to receiving results. The diagram will show the streamlined processes in place to minimize wait times and ensure a positive patient experience. This will clearly demonstrate the clinic’s commitment to patient-centered care.
The diagram will include key points of contact, the various departments involved, and expected wait times for different procedures. This will give patients a clear understanding of the steps involved.